Job Summary: Reporting to the Administrator, the Business Office Manager is responsible for directing and coordinating the overall functions of the business office and revenue cycle management to ensure maximization of cash flow while improving patient, physician, and other customer relations.
Overtime Status: Exempt
Primary Job Responsibilities:Plans and directs patient insurance, billing and collections, and data processing to ensure accurate patient billing and efficient account collection.
Manages the business office within the established budget, including annual planning, and develops monthly status reports.
Reviews current status of patient accounts to identify and resolve billing and processing problems in a timely manner.
Establishes and implements a system for the collection of delinquent accounts ensuring third-party payers are contacted.
Establishes and recommends credit and collection policies. Makes recommendations for improvement.
Maintains contacts with medical records and other departments to obtain and analyze additional patient information to document and process billings.
Develops and oversees business systems and coordinates with information technology to ensure timely and accurate implementation.
Performs other duties as assigned.
Work Environment: Position is in a well-lighted office environment. Occasional evening and weekend work.
Benefits: Benefits include health, dental, vision, 401K , profit sharing, short-term disability, long-term disability, and life insurance. Paid vacation/sick time/holidays.
Please see full job description below for job qualifications and submit your resume to CAREERS@NW-ENT.COM for consideration. Immediate start available.
Education: Bachelor's degree, preferably in business administration or related field is required.
Other Requirements: CPC certification
Knowledge of business management and basic accounting principles to direct the business office.
Knowledge of medical terminology.
Knowledge of policies and procedures to accurately answer questions from internal and external customers.
Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act.
Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public.
Skill in listening, team building and stress management.
Skill in developing, implementing, and administering budgets.
Ability to effectively communicate in writing, over the telephone, and in person with office staff and insurance representatives.
Ability to recognize, analyze, evaluate, solve problems, and correct errors.
Ability to maintain a high level of accuracy in preparing and entering financial information.
Ability to conceptualize work flow, develop plans, and implement appropriate actions.
Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.
Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Business Office Manager. Daily activity is 80 percent sitting and 20 percent standing, walking, lifting or bending. Working with many deadlines and interacting with a wide variety of people on various issues may cause stress.
Busy, multi-location ENT practice seeking full time Business Office Manager. Benefits include health, dental, vision, 401K , profit sharing, short-term disability, long-term disability, and life insurance. Paid vacation/sick time/holidays. Please see full job description for job qualifications, and submit your resume to CAREERS@NW-ENT.COM for consideration. Immediate start available.